XPS13 2015 Headphone Jack not working

[rayancaleb]

Hi,

My XPS13 9343 headphone jack is not working. I've re-installed the default audio drivers but no luck. I ran the diagnostic tools and it reads my headphones microphone but will not play audio thru them?

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References
en.community.dell.com/support-forums/laptop/f/3517/t/19632353

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